Giraffe Adventure Kids’ Rug

Standard Delivery: We deliver across India within 5-7 business days. Orders are processed within 1-3 business days of placement.

Order Tracking: Track your order easily on our website or via email updates. Stay informed about your package's journey.

Shipping Protection: All orders are protected against transit damage. Report any issues within 48 hours of delivery.

14-Day Returns & Exchanges: Return or exchange items within 14 days of delivery. Items must be unused and in original packaging with all tags attached.

Damaged or Defective Items: Report any damage or defects within 48 hours of delivery. Please provide clear photos when reporting issues.

Refund Options: Choose between bank transfer or Nestern cash for refunds. Nestern cash provides instant credit upon package pickup.

Regular Vacuuming: Vacuum your rug at least once a week to remove dirt and debris. Use a vacuum without a beater bar for delicate rugs to prevent damage to the fibers.

Sunlight Protection: Avoid placing your rug in direct sunlight, as it can cause fading over time. If possible, rotate your rug periodically to ensure even wear and color preservation.

Spot Cleaning: Address spills immediately by blotting (not rubbing) with a clean, damp cloth. For tougher stains, use a mild detergent solution, but always test on an inconspicuous area first.

Even Wear: Rotate your rug every few months to distribute foot traffic and furniture weight evenly. This helps prevent wear patterns and extends the life of your rug.