Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.nestern.in (the "Site").
WHAT PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as Device Information.
We collect Device Information using the following technologies:
- Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier.
- Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This is called "Order Information."
"Personal Information" in this Privacy Policy refers to both Device Information and Order Information.
HOW WE USE YOUR PERSONAL INFORMATION
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Additionally, we use this Order Information to:
- Communicate with you.
- Screen our orders for potential risk or fraud.
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site.
SHARING YOUR PERSONAL INFORMATION
We may share your Personal Information with select third-party service providers to help us operate our business and deliver services to you. These service providers are contractually obligated to keep personal information confidential and use it only for the purposes for which we disclose it to them. Examples of such third parties may include:
- Payment processors to securely handle credit card transactions
- Shipping and logistics providers to deliver products you've ordered
- Analytics services to help us understand how our site is used
We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/
We may also disclose your Personal Information if required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
BEHAVIORAL ADVERTISING
We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
You can opt out of receiving marketing communications from us at any time:
- For email communications: Simply reply to any of our marketing emails with the word "STOP" in the subject line or body of the email.
- For phone messages: Respond to any of our marketing messages with the word "STOP".
Once we receive your "STOP" request, we will promptly remove you from our marketing communications list. Please note that you may still receive non-marketing communications from us, such as order confirmations or important account-related information.
YOUR RIGHTS
As our valued customer, you have the right to:
- Access the personal information we hold about you
- Request correction of any inaccurate information
- Ask us to delete your personal information, where applicable
To exercise these rights or if you have any questions about your personal information, please contact us using the information provided in the "Contact Us" section below.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
MINORS
The Site is not intended for individuals under the age of 18.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@nestern.in